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ROUNDTABLE
E-Leadership: What Role Can it Play in Development?
Two Perspectives on How E-leadership can Accelerate Development


Compelling, creative and effective leadership is scarce in all fields. It is particularly scarce in mainstreaming ICT in development, given the recent emergence of this challenge and the pace of change in ICT. This presents special challenge to developing countries where investments in ICT are growing exponentially and failures in ICT projects are relatively high.

Nagy Hanna
e-Leadership Institute
Univ. of Maryland


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Peter Knight

Telemática e Desenvolvimento Ltda


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What are some examples of developing countries that have managed to integrate national ICT strategies with development strategies?
Nagy Hanna: Some countries have been actively using and integrating ICT to enable their development strategies, and have increasingly mastered the process of integration. Others are at very early stages, if at all. I may consider Singapore, Korea, Malaysia, and Chile as good examples of advanced integrators. Finland, Ireland and Taiwan are also early leaders in leveraging ICT for national competitiveness and economic transformation. Other countries are following these examples and have started to give ICT central stage as driver for growth, productivity and even social inclusion: Sri Lanka, India, Costa Rica, China, and Ghana, among others. At times, the best examples may come from states, rather than federal governments, as is the case with Andhra Pradesh under former chief, Chandra Naidu.
Peter Knight: Perhaps the clearest example is Singapore, which in the 1980s made computerization (informatics) a central part of its development strategy, and then in the 1990s ICTs and e-government. Singapore set out to become the “Intelligent Island”, and since 2000 has been in the top three countries in the annual e-government rankings done by Accenture. In its fourth IT plan, covering the first five years of the 21st century, Singapore over 20 years has actively sought to increase its competitiveness and its citizens’ quality of life, creating a first world e-society, a premier ICT hub in the Internet age with e-government, e-business, and e-learning with a pro-business and pro-consumer regulatory environment. Korea is another example, perhaps best know for having the highest penetration of broadband Internet of any major country, and a rapidly progressing e-government.

    What traits does an e-leader need to excel in his/her work?
    Nagy Hanna: An e-leader must be first and foremost a leader, with all the qualities of an effective leader, to inspire, mobilize, plan, coordinate and manage change. The knowledge base of an e-leader must span many dimensions: from guiding and aligning economic and business strategy with ICT strategy; to defining key information and communications challenges in development, to generating a coherent national vision of e-Development; to translating the vision to specific Ministry, Business Association and NGO policies, action plans and programs. An e-leader must have strategic and integrative understanding of the potential of technology and how it works.
    Peter Knight: E-leaders need above all to be driven by a unifying powerful vision of ICT-enabled government and have strong political and diplomatic skills. If they also possess technical expertise in ICT, that is an asset, but it is not necessary. It is sufficient that they understand the potential of the ICT revolution to accelerate socio-economic development and be able to locate and motivate the needed scientific and technical expertise.

    What steps can developing countries take to train e-leaders?
    Nagy Hanna: Developing countries should formulate strategies to develop cadres of e-leaders through appropriate curricula and certification schemes, capacity building programs, support to communities of practice, exchange of experience within and outside the country, and partnering with leading academic institutions at the regional and global levels, among others. Countries may also consider support to professional associations and recognition of excellence among e-leaders. Awareness programs may be targeted at policy makers and societal leaders to enhance their role in leveraging ICT for their own development and business strategies. ICT multinationals and business associations may engage in educating the market and potential leaders. Business and public management schools should also gear to address this leadership gap and prepare new leaders for the information age.
    Peter Knight: Many national and even sub-national governments have schools of public administration modeled on the France’s Ecole Nationale d’Administration. These public training institutions for civil servants can be important loci for e-leadership training. But private sector schools of public and business administration can also perform this function. The government can help such private institutions by providing support in the form of research funds, curriculum development grants, and fellowships for both public and private sector students. The prestige of such schools, whether public, private or mixed, is enhanced when national leaders award prizes to their professors and graduates, praise the work of e-leaders and their cadres in speeches, and provide other such “moral incentives.” When potential students can perceive that studying e-leaderhsip will lead to exciting jobs, good pay, prestige, and the opportunity to contribute to national socio-economic development, they will be attracted to this kind of study.
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    Nagy Hanna, e-Leadership Institute
    Peter Knight, Telemática e Desenvolvimento Ltda
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