This report was commissioned and funded by the United Nations Development Programme (UNDP) in Bosnia and Herzegovina. The review was conducted during May 2003 from the UNDP offices in Sarajevo and was undertaken for the benefit of the government of Bosnia and Herzegovina and international partners working in the sphere of public administration reform and civil servant training. This report contributes to ongoing civil service reform at all levels of government in Bosnia and Herzegovina. It reviews approaches to civil service training in six countries of Central and Eastern Europe between 1989 and 2003, based on documents and the personal experience of the author and others in Albania, Armenia, Hungary, Latvia, Lithuania and Slovenia.